Rely only on documentation. They lack true product understanding, so users often bypass them to reach real support agents.
Manually created and quickly outdated. Require constant updates every time the product changes — not scalable for fast-moving teams.
Time-consuming for both users and support teams. Often scheduled too late in the journey, resulting in frustration and delayed adoption.
We combine agentic product simulations with your existing documentation and walkthrough videos to deeply understand your application. This enables real-time, on-screen visual guidance that helps users navigate tasks or get things done – reducing the need for manual setup and live support.
Instead of just giving out instructions, our AI can show users how to get things done on the software - like an intelligent, virtual assistant.
Our AI can interact with the software and do things on behalf of the user, or show them, step by step, how to get things done.
Our AI masters your software by learning to use all of its features - like a pro user. Its learning evolves as your software evolves, and is always up-to-date.
Our AI understands user intent and context, and provides them human-like guidance to reach their goals faster.
Marketrix's Continuous Simulation-Based Spatial Understanding offers a revolutionary approach to user assistance, combining real-time adaptability with intuitive guidance. Dive into the details and explore how this innovation transforms customer support.
Marketrix Inc
650 California St, Floor 7, San Francisco,
CA 94108
